How If Maybank Cash Deposit Machine Spoilt While Depositing Money Halfway ?
1 of my reader went to deposit some money into the Maybank Cash Deposit Machine during nighttime. However, after putting his money in, the machine will display the error message “This machine is temporarily out of service”. This word of “Temporary” does not give assurance to Maybank customer because it does not give clear instruction on what to do? It is so frustrating!
What Should Do If Your Money Stuck In Cash Deposit Machine?
If it is the case, then for sure you will have many questions flashed across your mind, am I right? What should you do? Firstly, do not panic, you must look for phone number to call. You can call this number 1300 88 6688. Call and wait for customer service to respond. After that, they will assure you that the machine will need manual intervention and the money should be safety. Haha…It’s like that…
So, you must go to bank report tomorrow and sign one form and they will ask when and what time you use the machine. However, if your case is real, then the money will be deposited into your account on the same day.
Still Worry Even Make A Call To Maybank Customer Service?
If you still worry and hardly fall asleep at night, then you can try to use my creative idea here: Just make sure your face appears clearly in their CCTV and make a call in front of Maybank Cash Deposit Machine on the spot, then you got the CCTV record and tele- communication record at the same time. Haha…I think so far never have people doing in that way before.
Maybank Cash Deposit Machine Sucks
Based on my personal analysis and complaint from users, Maybank is the number one to have system down cases at most of time. If the machine did not return your cash, don’t worry just call the customer service.
Anyway, please try not to do transaction near midnight because normally that’s the time the ATMs and Cash Deposit Machines will go out of service for batch maintenance job.
My conclusion so far is that the Maybank Cash Deposit Machine is not very reliable but security is acceptable. It is also best to do the transaction during office hours.
June 21st, 2009 at 4:34 pm
so far i never face this problem before… but very scary
June 22nd, 2009 at 5:58 am
Thanks for the info. Maybe useful if we meet this problem.
June 22nd, 2009 at 10:05 am
i did think about this when i use the cash deposit machine. hehe.. but so far so good, nv encountered anything like this before.
June 22nd, 2009 at 10:15 am
Thanks for the useful information. I hope I would never encounter this problem but who knows what will happen tomorrow. Just don’t panic and find the phone number to call for assistance.
June 22nd, 2009 at 7:58 pm
Thanks for this useful information. Your idea of showing one face at the ATM CCTV and make call to the Maybank customer service right in from of the ATM is excellent idea !
June 23rd, 2009 at 5:35 pm
i didn’t face any problem using maybank deposit machine so far… i like to use maybank because of they have many deposit machines and atm machines
June 24th, 2009 at 12:57 am
lol ditch maybank and head over to another bank xD
June 24th, 2009 at 9:37 am
wah really dangerous situation
June 24th, 2009 at 10:34 am
Thanks for your info, one important point is don’t do transaction near midnight
June 24th, 2009 at 5:50 pm
Luckily no such problem so far.
I think the worst time to bank in money is during weekends and at shopping centers. All machines will have long queue one. Somemore the towkay of the migrant workers will also be very busy one.
June 26th, 2009 at 2:46 pm
I use Maybank online service mostly. Seldom take out money from ATM.
June 26th, 2009 at 5:07 pm
Good sharing…in fact i did face such situation before, few months ago, a friend of mine asked me to help her to deposit money to her mother in kl for part of her mother’s operation fee, it was around 5pm, after put in the money, then the machine shut down and out of order , at that time, the bank was closed, but when i looked into the bank through the door, i saw some staff still in there, so i waved to one of the staff and luckily he responded and came out, after knowing it, he asked me to fill up a form and ask me to wait for a few days as they need Kl headoffice to trace it and then only credit will be done, i was so worry..to cut the story short, i managed to get the KL headoffice to credit the money after one week….
June 26th, 2009 at 10:07 pm
This is terrible!
July 5th, 2009 at 1:49 pm
it happened to me but is uob instead of maybank super worried hope to get my money back
August 20th, 2009 at 4:48 pm
im facing this problem right now!! =(
i deposited the money in one of the CDM in penang last sunday..the machine stucked half way..i got no choice to wait thr as i hv to catch my flight to jb on tatday..
i found the branch number on the notice board and i immediately called to the branch(i hv tried to call 1800 but then i hv no idea on the 16 pins) i was told to report my case in one of the maybank in JB…
i reported on monday…til today..i hvnt get my $$ back yet =(
September 23rd, 2009 at 11:13 pm
it happened to me today..hahaha
Damn it, the security blamed me for putting RM5 papers in the machine and cause it out of service…
December 30th, 2009 at 6:17 pm
I personally experience for it. It is so frustrating.
I call the branch, branch mentioned the machine is controlled by HQ and ask me to call 1800 ……….
I called 1800 ….., they ask me to wait and wait and promised to returned call but never happen.
With this mentality, Maybank should only qualify for “Kampung” bank.
Last advise, do not trust the machine