1 of my reader went to deposit some money into the Maybank Cash Deposit Machine during nighttime. However, after putting his money in, the machine will display the error message “This machine is temporarily out of service”. This word of “Temporary” does not give assurance to Maybank customer because it does not give clear instruction on what to do? It is so frustrating!
What Should Do If Your Money Stuck In Cash Deposit Machine?
If it is the case, then for sure you will have many questions flashed across your mind, am I right? What should you do? Firstly, do not panic, you must look for phone number to call. You can call this number 1300 88 6688. Call and wait for customer service to respond. After that, they will assure you that the machine will need manual intervention and the money should be safety. Haha…It’s like that…
So, you must go to bank report tomorrow and sign one form and they will ask when and what time you use the machine. However, if your case is real, then the money will be deposited into your account on the same day.
Still Worry Even Make A Call To Maybank Customer Service?
If you still worry and hardly fall asleep at night, then you can try to use my creative idea here: Just make sure your face appears clearly in their CCTV and make a call in front of Maybank Cash Deposit Machine on the spot, then you got the CCTV record and tele- communication record at the same time. Haha…I think so far never have people doing in that way before.
Maybank Cash Deposit Machine Sucks
Based on my personal analysis and complaint from users, Maybank is the number one to have system down cases at most of time. If the machine did not return your cash, don’t worry just call the customer service.
Anyway, please try not to do transaction near midnight because normally that’s the time the ATMs and Cash Deposit Machines will go out of service for batch maintenance job.
My conclusion so far is that the Maybank Cash Deposit Machine is not very reliable but security is acceptable. It is also best to do the transaction during office hours.